As an All Australian Journeys and Cross Country Tours Traveller, you have the right to expect the following from us:
You will receive friendly, courteous, awesome service. You will be respected and not taken for granted.
We will honour our commitments to you absolutely.
Our tours will always be of exceptional quality and be designed to add significantly to your enjoyment and expectations.
We will help you in every possible way to make your dreams a reality.
We firmly believe you are our judge. Therefore, you must let us know how we can improve our service to you.
We will be honest, truthful and upfront with you at all times.
We will continue an ongoing, regular coach maintenance program and only use new tyres, never retreads.
All coaches are fitted with seat belts for your safety.
Our tours represent value for money. They will always be the absolute best quality and value available.
"Your feedback is critical to us. It allows us to innovate and improve our service to you. We look forward to your ideas, comments and suggestions."