Our team looks forward to welcoming you into our family.
Our professional, qualified drivers are friendly and experienced in a variety of conditions and drive to ensure your comfort on board our vehicles. Together with our hostesses, our on-road teams ensure your holiday or day trip runs smoothly and take care of all the details for you.
Our office staff design, plan and book all our tours and manage customer bookings and payments. If you have any questions about your upcoming holiday or day tour, or about where to travel to next, please dont hesitate to get in touch.
Above all, our team believes in exceptional, friendly customer service. Read more about our commitment to you below, and please contact us with your feedback.
We're committed to providing you with memorable bus trips and coach holiday tours, ensuring you have an enjoyable experience before, during and after your tour.
As an All Australian Journeys and Cross Country Tours Traveller, you have the right to expect the following from us:
· You will always receive friendly, courteous service. You will be respected and not taken for granted.
· We will honour our commitments to you absolutely.We will be honest, truthful and upfront with you at all times.
· Our tours will always be of exceptional quality and be designed to add significantly to your enjoyment and expectations.
· We will aim to provide you with experiences that are fulfilling, enriching, elevating and inspiring.
· We firmly believe you are our judge. Therefore, you must let us know how we can improve our service to you.
· Our tours represent value for money. They will always be the absolute best quality and value available.
Your feedback is critical to us. It allows us to innovate and improve our service to you. We look forward to receiving your ideas, comments and suggestions.